If equipment is out of the warehouse and was scanned via farmerswife a Dispatch Check Out was created for it. If the client where the equipment was sent to needs the equipment longer than expected you can extend the Dispatch in two ways:
Extend a Dispatch through the Dispatch Module
Go to the Dispatch Module, select the corresponding Dispatch and click on the Return Date. Select a new date and an hour when the equipment is supposed to come back. Automatically the Booking that is connected to this Dispatch will be extended. If you want to set an earlier Return Date it works the same way.
Extend a Dispatch via the Booking
If a Dispatch is connected to the Booking, you can't modify the Booking Date or Time. However in some workflows it is necessary that the booker/operator changes the length of a rental Booking because the equipment is requested for more time. With a special User Permission it is possible for Operators to extend a Booking and they don't have to go to the Dispatch Module to extend it. To access the User Permission go to >
Object Manager > User > User profile > Edit > Dispatch Module > Allow Modifying Booking After It Is Dispatched.
To extend the Booking - highlight a day in the Longform and use the option > Days > Add From Time Range or Set From Time Range. Change the time by using > Booking menu > Time
If a Booking is dispatched:
You CAN: Edit Booking Name, Note, Invoice Note, Change the Global Status and Change the Booking Creator. On Involved Object Level you can: Edit Prices, Edit Notes on the Objects and Raise Purchase Orders.
You CAN'T: Time In/Out, Delete, Edit Object Class and Activity, Replace With Available Class Member, Delete, Time - Clear All, Move Start Date From Calendar or Force Set Class To, Change the Project
If a Booking is dispatched and you have the permission set: Allow Modifying Booking After It Is Dispatched
You CAN: Edit Booking Name, Note, Invoice Note, Change the Global Status and Change the Booking Creator.
- Days > Set/ Add/ Remove From Time Range. (A day has to be highlighted in the Longform calendar or in the Hourline. To be used with caution: Be aware you could actually change start and end day or make a single day Booking out of a multiple day Booking).
- Time In/Time Out (set here the new time)
- On Involved Object Level you can: Edit Prices, Edit Notes on the Objects and Raise Purchase Orders.