Note: This article focuses on the upgrade process from 7.1 to our latest 7.2 release.
Follow these steps:
Mac Users
Your fw server has been upgraded to the next version from the one you were running and that means your fw Client desktop app will now attempt to auto-update on the first login after the upgrade.
Simply follow the on-screen prompts, and the new version will be downloaded and installed, ready for you to log in again.
For example, you'll know it's time to upgrade when you see a pop-up prompting you to "Auto-Upgrade"
Click Confirm and you will then receive a second pop-up:
Click Yes and you will be asked where to save the installation file (it's common to save this file to your Downloads folder).
The download will start...
...and then a finder window will appear prompting you to move the new farmerswife app into your Applications folder.
If the filename matches the filename of your previous app, you will be asked if you want to replace it. Choose "Replace".
If you did not get the prompt to "Replace", then you will have two farmerswife apps in your Applications folder. Find and delete the old app, or simply change the filename by adding "_OLD" so you know not to use this app.
Now open the newly-installed app and log in with your username/password combo:
First-time installers of farmerswife may have to do a right-click > Open (twice) on the first run of the app.
And that's it!
Windows Users
Your fw server has been upgraded to the next version from the one you were running and that means your fw Client desktop app will now attempt to auto-update on the first login after the upgrade.
Simply follow the on-screen prompts, and the new version will be downloaded and installed, ready for you to log in again.
For example, you'll know it's time to upgrade when you see a pop-up prompting you to "Auto-Upgrade"
Click Confirm and you will then receive a second pop-up:
Click Yes and you will either be asked where to save the installation file (it's common to save this file to your Downloads folder), or the app will start to auto-download the new installer, and upgrade the app you have open. If you are prompted to choose a download location, the app will download and then start running the installation of the new version.
Once the app is downloaded and has been updated, it will re-open on the login screen for you to login as usual.
Quick Troubleshoot
If your fw server has been upgraded past more than one release version ...
or ...
For some reason, the auto-upgrade hasn't worked for you ...
All is not lost! You can manually download the installers for the new fw Client desktop app, using the following links:
- macOS Users: You will be able to find instructions on which Installer to use for your machine here (with links to the latest release).
- Windows Users: You will be able to find instructions on which Installer to use for your machine here (with links to the latest release).
PLEASE NOTE: Any Advanced Users (those using the desktop app) will need to have Read/Write AND Execute permissions on their machine, in order to install the new version. If they don't, please coordinate the installation with your IT team, and/or your farmerswife admin.
IF YOU STILL CANNOT LOG IN...
If you are still having issues logging in to your upgraded server, please contact support@farmerswife.com for further assistance.