Please check with your farmerswife admin, which version or revision you have been upgraded to. If it is the latest release, then please follow the below info! But if you have been upgraded to a special or "Nightly" build, then your farmerswife admin will have information on the installers you should be using to upgrade.
THE GOOD NEWS!
Your fw server has been upgraded to the next version from the one you were running and that means your fw Client desktop app will now attempt to auto-update on the first login after the upgrade.
Simply follow the on-screen prompts, and the new version will be downloaded and installed, ready for you to log in again. Below is an example for Mac Users.
For example, you'll know it's time to upgrade when you see a pop-up prompting you to "Auto-Upgrade"
Click Confirm and you will then receive a second pop-up:
Click Yes and you will be asked where to save the installation file (it's common to save this file to your Downloads folder).
After installation is complete, a finder window will appear prompting you to move the new farmerswife app into your Applications folder.
If the filename matches the filename of your previous app, you will be asked if you want to replace it. Choose "Replace".
If you did not get the prompt to "Replace", then you will have two farmerswife apps in your Applications folder. Find and delete the old app, or simply change the filename by adding "_OLD" so you know not to use this app.
Now open the newly-installed app and log in with your username/password combo:
First-time installers of farmerswife may have to do a right-click > Open (twice) on the first run of the app.
And that's it!
HOWEVER...
If you or any of your users are running the legacy 32bit version of the fw desktop app (the fw 32bit app does not support auto-upgrade on Windows or macOS) ...
or ...
Your fw server has been upgraded past more than one release version ...
or ...
For some reason, the auto-upgrade hasn't worked for you ...
All is not lost! You can manually download the installers for the new fw Client desktop app, using the following links:
- macOS Users: You will be able to find instructions on which Installer to use for your machine here (with links to the latest release).
- Windows Users: You will be able to find instructions on which Installer to use for your machine here (with links to the latest release).
PLEASE NOTE: Any Advanced Users (those using the desktop app) will need to have Read/Write AND Execute permissions on their machine, in order to install the new version. If they don't, please coordinate the installation with your IT team, and/or your farmerswife admin.
YOU STILL CAN NOT LOG IN...
If you are still having issues logging in to your upgraded server, please contact support@farmerswife.com for further assistance.